programs@fdtc -- factsheet of specific program details

ADMINISTRATIVE OFFICE TECHNOLOGY - OFFICE SUPPORT SPECIALIST

CERTIFICATE: Certificate in Applied Science with a major in Office Support

To provide students with entry-level keyboarding, office procedures, and word processing skills necessary to enter the job market as clerical workers.

The Office Support Specialist program will provide instruction in a short-term program for people who want to enter an office support position but do not want an associate degree. This certificate will provide students training in the latest technological advances to keep skills current as well as provide traditional job skills for entry or re-entry into the office job market.

PREREQUISITES FOR ENTRANCE

Required Courses

High School: None
College: None

NOTE:  A grade of "C" or better is required for each prerequisite course.

Other Requirements

  1. Minimum Cumulative GPA  of 2.0

ACADEMIC REQUIREMENTS

  1. Any course with one of the following prefixes requires a grade of "C" or better: AOT

COURSE REQUIREMENTS

Course Requirements


Course Class Lab Credit
AOT 105 Keyboarding 3 0 3
AOT 110 Document Formatting 3 0 3
AOT 133 Professional Development 3 0 3
AOT 134 Office Communications 3 0 3
AOT 141 Office Procedures I 3 0 3
AOT 162 Basic Information Processing 3 0 3
AOT 163 Word Processing 3 0 3
AOT 180 Customer Service 3 0 3
24 0 24
Minimum Total Credit Hours:  24

SEMESTER CURRICULUM

SEMESTER 1 (Fall)


Course Class Lab Credit
AOT 105 Keyboarding 3 0 3
AOT 133 Professional Development 3 0 3
AOT 134 Office Communications 3 0 3
AOT 162 Basic Information Processing 3 0 3
12 0 12

SEMESTER 2 (Spring)


Course Class Lab Credit
AOT 110 Document Formatting 3 0 3
AOT 141 Office Procedures I 3 0 3
AOT 163 Word Processing 3 0 3
AOT 180 Customer Service 3 0 3
12 0 12
Minimum Total Credit Hours:  24

PROGRAM AND EMPLOYMENT TIDBITS

Contact Person: Frankie Birch

Waiting List: No

Local Starting Salary: $18,000.00

Local Average Salary: $20,000.00

National Starting Salary: $20,000.00

National Average Salary: $22,000.00