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Administrative Office Technology - Office Support Specialist (520401)

Certificate: Certificate in Applied Science, CAS


The Administrative Office program provides training in administrative office procedures, customer service, keyboarding, machine transcription, and word processing. It covers all aspects of the office professional and incorporates hands-on, in-depth training on various software packages that will prepare students for office careers such as administrative assistants, administrative support personnel, and executive secretaries. Administrative Office graduates are employed by facilities of various sizes from an office with one assistant to Fortune 500 corporations. Larger corporations usually have higher salaries. The Office Support Specialist Certificate is an entry-level program for general business work in the office.

In the Real World

Administrative assistants perform a variety of clerical tasks and assume minor executive responsibilities in order to keep an office running smoothly. Administrative assistants may work alone or in a large, busy, and often noisy office under the supervision of a professional or office manager. Some assistants may supervise clerks, typists, or stenographers. Administrative assistants generally work in a clean, well-lit, and comfortable office with modern, well-maintained equipment. Their jobs often involve sitting for long periods, and the typing often requires working from materials that are difficult to read. Office work lends itself to alternative or flexible working arrangements; many administrative assistants hold part-time or temporary jobs. Some participate in job-sharing arrangements where two people divide the responsibilities of a single job. Earnings of administrative assistants depend on the type of work, geographic location of the employer, the level of responsibility, and the individual's experience. Earnings generally are lowest in southern cities and highest in northern and western cities. Salaries tend to be highest in transportation, legal services, and public utilities. They are lowest in retail trade, finance, insurance, and real estate. The average annual salary for administrative assistants with limited experience was $23,067 in 2000. Those with several years of experience could earn up to $47,407 per year. Starting salaries for inexperienced assistants employed by the federal government were $19,014 in 2000. All administrative assistants employed by the government averaged about $30,487. Administrative assistants may receive paid vacations, holidays, sick days, life and health insurance, and retirement benefits. These are usually paid for by the employer.

Career Placement

At FDTC, we believe that education deserves results - that’s why we want to watch our students succeed in the real world. Florence-Darlington Technical College works diligently to match students with relevant jobs in our community so that they can put their hard-earned education to work. We partner with successful alumni and local businesses to ensure our students get the best possible career upon graduation. Our Career Services Office offers a variety of services to help students succeed including: resume coaching, on-campus recruiting & career fairs, online job postings, professional development workshops, personality evaluations, internship placement assistance, and other online career building resources. We encourage all students to schedule a meeting with a Career Services Coach at (843) 661-8075 to explore their post-graduation opportunities. Find out about what Career Services can do you. What does your future look like?
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