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Multi-Factor Authentication (MFA) for Office 365

What is Office 365 Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a method of account security that authorizes a legitimate user access to accounts and applications.  MFA helps safeguard access to data and applications by requiring a second form of authentication via easy to use authentication methods.

MFA methods

You can choose from several MFA options and can use different options in different situations, depending on what is most convenient for you.

Option 1: Authentication Phone – (Call or text a phone number)

Call me         If you select the Phone Call method, you are setting up your MFA authentication to call you when you want to authenticate.  It is recommended to use a mobile phone that you always have with you, so you can authenticate no matter where you are located. You will need to be able to access the phone during configuration. You will also enter a backup phone number that will be used if the first phone number is not answered or goes to voicemail.

Send me a code by text message         If you select the text message method, you are setting up your MFA authentication to send you a text message with a 6-digit code to use when you authenticate.  It is recommended to use a mobile phone that you always have with you, so you can authenticate no matter where you are located. You will need to be able to access the phone during configuration. You will also enter a backup phone number that will be used if the first phone number is not answered or goes to voicemail.

Option 2: Call My Office Phone – (Call my desk phone)

Your FDTC office phone number will be pre-populated in the additional security verification page.  This option does require that you are near your office phone during authentication into Office 365.  Your office phone will receive a phone call and you will be prompted to accept or deny your login.

 

If you have trouble configuring your MFA options, please contact the Help Desk via email at HelpDesk@fdtc.edu

 

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